Hope has been working in the customer service & business management industry for the past 9 years. Hope transitioned over to Real Estate 4 years ago beginning as a Leasing Manager before progressing through to a Business Development Manager, Hope then deciding that property management is where her passion lies. Hope understands all aspects of the department & uses her expert knowledge to help assist her clients with all of their property management needs skilled in KPI Implementation, Customer Service Management, resolution & client satisfaction.
Hope is determined to achieve the best outcome for her clients by assisting & assessing their needs ensuring they are delivered exceptional, personalized professional service as well as taking the time to help educate them along the way. In 2018 Hope wasnominated & won Performer of the year for the Australasian Real Estate Results Awards network. Hope prides herself in continuing to achieve great results for her clients & going the extra mile. Hope is excited to be apart of the AUMR team & is looking forward to new challenges ahead.